Love is in the air as many soon-to-be-brides prepare for their long-awaited wedding day.  According to the BBB, the average wedding costs more than $28,000.  Doing your research and asking for referrals can make all the difference in helping your special day go as smoothly as possible.  What should couples consider when planning for their special day?

1.  What wedding related services usually top the list of complaints and what were the complaints about?

Nearly 1000 complaints received annually against wedding related services … Wedding planners, bridal shops, car or limousine rentals, DJs, wedding photographers, florists, and jewelers … Common complaints center on the company’s unwillingness to honor cancellation and refund policies after a deposit had been paid.

2.   More and more soon-to-be brides are opting for online retailers.  How do you recognize red flags before spending your money?

Start with a trusted site rather than shopping with a search engine … BBB seal and other widely-recognized “trust marks” on retail websites … Confirm that your online purchase is secure … Read Terms and conditions.

3.  Whether it’s online or local, what are some other tips?

Keep documentation of your order … Pay with a credit card … Consider purchasing wedding insurance – covers problems with the site, weather, vendors, key people, sickness, injury, etc.

4.  What do you do if you feel you have been scammed?

Contact the Better Business Bureau 24 hours a day at (409) 835-5348 or 855-BBB-SETX or www.bbb.org.